Shipping and return policies for KAUNOKA
- Shipping Info
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I will ship all packages with tracking code by Deutsche Post/ DHL.
Ready to ship in 1-2 days, delivery time depending on country of destination.
Germany 1-2 days,
EU 2-4 days,
World 7-10 days.
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- Return Policy
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Items may be returned in as new condition within 14 days of purchase.
All goods are the responsibility of the customer until they are returned to KAUNOKA - please make sure to send all returns via tracked delivery to ensure their arrival.
We reserve the right to refuse a return if items have clearly been used, worn or otherwise soiled after purchase.
If you have received faulty CDs or Digital Music Files, email info@kaunoka.com in order to claim a refund.
Returns address:
Gina Guenter
Burgweg 5
37520 Osterode am Harz
Germany
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